Last updated: 24 August 2026

These Terms of Service govern your use of the Luxevyn website and purchases made from Luxevyn. Luxevyn is operated by VividLaunch LLC.

By accessing our website or placing an order, you agree to these Terms, subject always to any mandatory rights available to you under applicable consumer law.

1. Business Details

Luxevyn is operated by:

VividLaunch LLC
30 N Gould St
Sheridan, WY 82801
United States

Email: help@luxevyn.com
US Phone: +1 307 293 0197
UK Phone: +44 7418 603530

2. Online Store

Luxevyn operates an online retail store using the Shopify ecommerce platform. Products displayed on the site are offered subject to availability and the terms shown on the applicable product page.

3. Product Information

We take reasonable care to ensure product descriptions, specifications, images and prices are accurate.

Product colours may appear slightly different depending on display settings. Material product characteristics, included accessories, specifications and compatibility will be described on the relevant product page.

We will not knowingly substitute a materially different product without informing the customer where required.

4. Pricing

Prices offered to UK customers are displayed in pounds sterling where applicable.

Any applicable taxes, delivery costs or other mandatory charges will be disclosed as required before the customer completes the purchase.

Standard UK delivery is currently offered free of charge on eligible orders.

5. Orders

When you submit an order, you are making an offer to purchase the selected product.

Receipt of an automated order confirmation does not necessarily mean that an order has been finally accepted. We may refuse or cancel an order for legitimate reasons, including product unavailability, pricing errors, payment failure, suspected fraud or an inability to deliver to the supplied address.

If payment has been taken for an order that we subsequently cancel, the applicable amount will be refunded.

6. Payment

Payment methods available for your order are displayed at checkout. Payment processing may be provided by Shopify and authorised third-party payment processors.

You must provide accurate billing and payment information and must be authorised to use the chosen payment method.

7. Shipping

Current UK shipping information, including our free delivery offer and estimated delivery timeframe, is described in our Shipping & Delivery Policy.

Estimated delivery times are estimates rather than guaranteed delivery dates unless we expressly state otherwise.

8. Cancellations, Returns and Refunds

Your rights to cancel an online purchase and your rights relating to faulty, damaged or misdescribed goods are described in our Returns, Refunds & Cancellation Policy.

Nothing in these Terms excludes or restricts mandatory UK consumer rights.

9. Acceptable Use

You must not use the Luxevyn website:

• For unlawful or fraudulent activity
• To interfere with the security or proper operation of the website
• To introduce malicious code
• To attempt unauthorised access to accounts, systems or data
• To misuse our intellectual property or content

10. Intellectual Property

Unless otherwise stated, the Luxevyn website, branding, layout, written content and other original store materials are owned by or licensed to VividLaunch LLC and are protected by applicable intellectual property laws.

Manufacturer trademarks and product names remain the property of their respective owners.

11. Third-Party Services

Our store may use third-party services for payment processing, fulfilment, delivery, analytics, customer service and other business functions.

Third-party services may have their own terms and privacy practices.

12. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot legally be excluded under applicable consumer law.

We do not exclude liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence where applicable law prohibits such exclusion.

13. Consumer Rights

If you are a consumer in the United Kingdom, you retain all mandatory protections provided by applicable UK consumer legislation.

No provision of these Terms is intended to remove or reduce those statutory rights.

14. Governing Law and Disputes

These Terms will be interpreted subject to any mandatory law applicable to the transaction.

UK consumers retain the benefit of mandatory UK consumer protection rules and any rights they have to bring proceedings before courts with jurisdiction over their consumer dispute.

15. Changes to These Terms

We may update these Terms from time to time. Any updated version will be posted on this page and will apply from the date stated above, subject to applicable law.

16. Contact

Questions regarding these Terms may be sent to help@luxevyn.com.