Delivery

Track your order

Free standard UK delivery on eligible orders, usually 2–7 working days.

Find your delivery

Enter your order or tracking details on our secure tracking page.

Track my order

Delivery at a glance

  • Free UK deliveryStandard delivery is free on eligible orders.
  • 2–7 working daysMonday to Friday, excluding UK bank holidays. An estimate, not a guarantee.
  • Tracking by emailSent to your checkout email once your parcel is dispatched, where available.

How it works

  1. Order confirmed. After checkout we receive your order and prepare it for dispatch.
  2. Order dispatched. Where tracking is available, we email the details to you.
  3. Track delivery. Use the tracking page to see the latest updates from the carrier.
My tracking has not updated

Carriers can take time to register a parcel or show a new scan. If nothing has changed for several working days, contact us with your order number.

It says delivered but I cannot find it

Check any safe place, other members of your household and neighbours, and any delivery photo. If you still cannot find it, contact us.

My delivery is taking longer than expected

Check the latest tracking first. If the 2–7 working day window has passed, contact us with your order number and we will look into it with the carrier.

Delivery estimates can be affected by carrier delays, severe weather, high order volumes or address issues. Full details are in our delivery policy.